Frequently Asked Questions about UFM Wheat Flour

Question 1

Who is UFM (United Flour Mill)?

Accepted Answer

UFM, or United Flour Mill Public Company Limited, is Thailand's first and largest wheat flour manufacturer and distributor. Founded in 1964, UFM has served Thai consumers for over 60 years, supplying industrial food producers, food service operators, hotels, bakeries, and modern trade retailers.

Question 2

What is wheat flour?

Accepted Answer

Wheat flour is an ingredient made by finely milling wheat grains. It is the primary component in baking and a wide variety of foods. Its key property is protein content, which—when mixed with water—develops into gluten, a network that provides structure, elasticity, and softness to baked goods.

Question 3

How many main types of wheat flour does UFM offer, and how are they different?

Accepted Answer

UFM wheat flour is categorised by protein content into 4 main groups: (1) All-Purpose Flour — 10–11% protein; (2) Cake Flour — 7.8–8.8% protein; (3) Bread Flour — 13.5–14.5% protein; and (4) Premix Flour — pre-formulated blends for specific applications. Each type suits different baking results.

Question 4

What is the difference between cake flour and bread flour?

Accepted Answer

The key difference is protein content. UFM Cake Flour (Royal Fan brand) has 7.8–8.8% protein, producing less gluten for soft, light, airy results. UFM Bread Flour (White Swan brand) has 13.5–14.5% protein, generating more gluten for chewy, elastic dough—ideal for bread, pizza, and doughnuts.

Question 5

Can I substitute all-purpose flour for cake flour?

Accepted Answer

It can work in some recipes, but results will not be identical. UFM All-Purpose Flour (Kite brand) has 10–11% protein—higher than UFM Cake Flour (Royal Fan brand) at 7.8–8.8%—so cakes may turn out slightly denser. A common workaround is to blend all-purpose flour with cornstarch.

Question 6

Can I use bread flour to bake a cake?

Accepted Answer

This is not recommended. UFM Bread Flour (White Swan brand) has 13.5–14.5% protein, which causes excessive gluten development, resulting in a dense, tough, and flat cake. Bread flour is specifically designed for bread and should not replace cake flour.

Question 7

Where can I buy UFM flour products?

Accepted Answer

UFM flour products are available through 3 main channels: (1) Bakery supply stores — suited for regular bakers; larger pack sizes available; (2) Authorised distributors and wholesalers — for businesses placing bulk orders; (3) Supermarkets and department stores — found in the baking or food ingredients aisle.

Question 8

What is gluten in wheat flour?

Accepted Answer

Gluten is a protein network formed when two proteins in wheat flour—Glutenin and Gliadin—hydrate and are kneaded. It acts as a structural mesh trapping CO₂ gas from yeast or baking powder, giving baked goods rise and elasticity. High-protein flours (bread flour 13.5–14.5%) develop more gluten; cake flour (7.8–8.8%) develops less for a tender crumb.

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We are Thailand’s First Wheat Flour Mill

Now Celebrating 62 Years

Thailand’s No. 1 Wheat Flour Mill

UFM Updates

UFM is Thailand’s #1 Best-Selling Wheat Flour and Wheat Based Crispy Flour Brand

Meet Master Series by UFM, our new collection of premium wheat flours specially developed for European-style baking.

UFM Partners with OVEC to Elevate Food and Nutrition Knowledge Developing Industry-Ready Workforce to Meet Sector Demands

As the younger generation shows growing interest in entrepreneurship, UFM draws on over 60 years of expertise to empower sustainable career development.

We remain committed to being the leader in product and service quality, prioritizing high manufacturing standards in every process.

Mrs. Wantana Thongthai, Chair of the Executive Board of United Flour Mill Public Company Limited (UFM) — Thailand’s largest wheat flour producer and distributor — stated that UFM is the first wheat flour brand in Thailand and has been trusted by Thai consumers for more than 60 years.

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